Family
Assistance
Get help when you need it most.
Family Assistance Services
Chicanos Por La Causa provides vulnerable communities with emergency hardship services and referrals. Under the Terri Cruz Family Assistance Program, these emergency services include APS utility assistance, rental assistance, Southwest Gas, funeral assistance, food box referrals, SNAP (Supplemental Nutrition Assistance Program) eligibility assistance and AHCCCS (Arizona Health Care Cost Containment System) referrals, as well as pandemic COVID-19- related resources.
These services are contingent upon funding availability, income verification, and COVID-19 qualifying factors as applicable by state, federal, and grant requirements.
Contact Information
Call (602) 805-1666 to speak to a specialist and schedule an appointment.
APS Utility Assistance
1. To request APS Utility Assistance, call the following number on a Monday, Wednesday or Friday between 9AM–12PM & 2PM-4PM: (602) 805-1666. Have your APS account number ready.) Calls are first come, first served. (If you do not have your account number or info, you will be asked to call again once you are ready.)
2. During the call, a prescreening will be conducted to determine your eligibility for an appointment. If deemed eligible, a list of documentation will be requested to confirm your eligibility, and an appointment will be set. (We offer both telephone and in-person appointments, depending on location.)
APS Crisis Bill Assistance funds are no longer available, and we are unable to accept new applications right now. We encourage you to check back in January 2025 for updates on new funding. Thank you for your patience and understanding.
Please call our office at 602-805-1666 option 2 for resources and referrals.
What are the requirements for this assistance?
- Must be an Arizona Public Service (APS) client.
- Must be an Arizona State Resident.
- Must have a balance greater than $0.00.
- Must fall within crisis/hardship guidelines.
- Must fall within the income guidelines.